Privacy Policy

Last updated: August 12, 2026

Introduction

Lodge & Move ("we", "our", or "us") operates a platform that helps users discover and book short-term apartment rentals and chauffeur-driven rides in Nigeria. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website and services.

By using Lodge & Move, you agree to the collection and use of information in accordance with this policy.

Information We Collect

We may collect the following types of information:

Account information: name, email address, phone number, profile photo, and password credentials.
Booking information: property or vehicle preferences, travel dates, pickup and drop-off locations, payment references, and booking history.
Device and usage data: IP address, browser type, pages visited, and interactions with our platform.
Location data: when you allow it, we may use location information to improve search results and booking accuracy.
Communications: messages you send to us via email, WhatsApp, or in-app support channels.

How We Use Your Information

We use your information to:

create and manage your account;
process bookings for shortlets and rides;
communicate booking confirmations, updates, and support responses;
improve platform performance, security, and user experience;
comply with legal obligations and prevent fraud or misuse.

Sharing of Information

We do not sell your personal data. We may share limited information with:

property owners, agents, and chauffeurs involved in fulfilling your booking;
payment processors and service providers that help us operate the platform;
law enforcement or regulators when required by applicable law.

All third parties are expected to handle your data securely and only for the purposes described above.

Data Retention and Security

We retain personal information only for as long as necessary to provide our services, meet legal requirements, and resolve disputes. We implement reasonable technical and organizational measures to protect your data, including access controls and secure connections. No method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Your Rights

Depending on applicable law, you may have the right to access, correct, or delete your personal information, withdraw consent where processing is consent-based, and object to certain processing activities. To exercise these rights, contact us using the details below.

Cookies and Tracking

We may use cookies and similar technologies to remember preferences, maintain sessions, and analyze site usage. You can control cookies through your browser settings, though some features may not function properly if cookies are disabled.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of the platform after changes are posted constitutes acceptance of the revised policy.

Contact Us

If you have questions about this Privacy Policy or how we handle your data, contact us at:

Email: support@lodgeandmove.com
Phone / WhatsApp: +234 810 794 2402
Location: Lagos, Nigeria